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Mac OS Frequently Asked Questions

PrinterShare is failing to install or start

Check if there are permission complications with following directories:


Error printing job, job says "Error" in Incoming Documents

Select the job. In the status bar below, you'll see extended error status. It can help you to resolve the problem.


Troubleshooting problems with printer (sending component)

If printer fails to send the job and you can't figure out the reason, check log files at following locations:


How can I uninstall PrinterShare?

Run the system console and type:
sudo sh "/Library/Application Support/PrinterShare/WipePrinterShare"